"The quality assurance process is carried out to assure writing software performance and our customers' satisfaction. Yet, our obsession and goal is to make Calenco the easiest to use and most reliable structured writing software on the market." Camille Bégnis, director-founder of the NeoDoc company
First of all, it is essential that every company has the trust of its customers. Next, NeoDoc established a quality assurance process that consists of strengthening customer confidence and the company's credibility. In this way, it allows the latter to compete more effectively in a worldwide market.
What's more, this quality assurance process mainly concerns the organization and the means deployed by the company to guarantee quality. Thus, NeoDoc adopted a strict quality assurance process to guarantee the quality of its products to its customers.
During an interview, Camille Bégnis uses the number "2726" to illustrate the work that goes into the quality process. it corresponds to the number of automatic tests that are carried out to guarantee the quality of Calenco software.
It is important to remember that Calenco writing software is dedicated to the creation, translation, publication and distribution of companies' strategic documents.
Could you explain to me in detail what the number "2726" represents?
This figure represents the number of automatic tests that are carried out on Calenco to evaluate all of its functionalities. These tests are carried out with each new version of Calenco. They encompass all security and functionality aspects of the writing software platform.
We work with many large accounts (EDF, SNCF, General Electric: Bouygues Construction…), and we must provide them with this quality assurance. All of our clients benefit from it, no matter what their size.
They are automatic scripts that reproduce a complete platform usage scenario. It verifies that each user functionality, particularly security restrictions, are in conformance with initial specifications.
The tests are carried out directly in the API (Application Programming Interface). In addition, these exhaustive manual tests are carried out on the graphic interface.
This figure represents the number of tests carried out to ensure that no regression occurs in new versions of Calenco. It is continually increasing, to take new functionalities into account. An update cannot be carried out unless the result is 100% positive. During testing, these results are not always satisfactory. Therefore, before the update can be made, we must carry out corrective actions on the code until we attain 100% success.
They are essential. Otherwise, we would have to conduct all of the tests manually. Furthermore, it would take an enormous amount of time, not to mention the ever-possible risk of human error.
They are carried out on several browsers and several operating systems, each time there is a new functionality.
"The NeoDoc quality assurance process is exacting. The number of tests required increases regularly. Next time, I will give you a much higher number." concludes Camille Bégnis, with a smile.
Calenco: strategic content-writing software for companies and communities